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Shipping & Returns

Returns

  • All returns must be authorized by Express Kitchens prior to return shipment.
  • Returns must be received by Express Kitchens within 30 days of purchase at 231 Weston St Hartford CT 06120.
  • All items must be returned in original, unopened packaging and will incur a 30% restocking fee.
  • Assembled products and RTA cabinets that have been assembled are not eligible for return.
  • The customer is responsible for all return shipping charges.
  • Any returned product which is deemed un-sellable will not receive credit or refund.
  • We cannot accept returns on the following items:
    • Decorative Hardware (knobs/pulls)
    • RTA cabinets that have been assembled by the customer
    • Glass doors or inserts
    • Moldings, fillers, and panels, corbels/brackets, feet, posts/legs, valances, and other cabinet trim and accessories.
    • All special order items

 

Shipping

  • Express Kitchens is not responsible for items that are lost, broken, or stolen after they have been released from our custody to the shipping carrier.

  • All items are presumed to be delivered to the ground floor of your premises. You are responsible for transporting your items from the ground floor to any other building level.

  • In-home delivery, assembly, and installation are excluded unless explicitly purchased.