Privacy Policy
Thank you for visiting ExpressKitchens.com ("us," "we," or "our"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website.
By using our website, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please refrain from using our website.
Information Collection
We may collect personal information that you voluntarily provide when you:
- Submit a web form
- Respond to an advertisement
- Visit a store
- Make a purchase
- Register an account
- Begin a checkout
- Interact on social media
- Contact us
This information may include:
- Name
- Email address
- Phone number
- Address
- Any other information you choose to provide
Additionally, we may employ tracking technologies to automatically collect certain information about your visit to our website, such as your IP address, browser type, referring/exit pages, and operating system. This information is used for analytical purposes to improve our website's performance and user experience. You may refuse to provide certain personal information, but some parts of the Site may not be fully available or functional without submitting such information.
Use of Information
We use the collected information for various purposes, including:
- To personalize your experience on our website
- To improve our website based on your feedback
- To develop new products
- To contact you regarding our services or promotions
- To respond to inquiries or customer service requests
We may also use this information to market our products and services to you, including by email and text message subject to your consent. We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out. You have the ability to opt-out of our marketing and promotional communications.
Text Messaging Terms of Service
By providing your mobile number and consenting to receive text messages from Express Kitchens, you agree that Express Kitchens may send you SMS or MMS messages pertinent to your support inquiry or contemplated purchase, as well as periodic promotional messages. These terms and conditions apply to the Express Kitchens Text Messaging Service:
- You certify that you are the legal owner of the mobile phone number, agree to notify us of any changes to your mobile number, and promise to update your account with us to reflect any changes to your mobile number.
- You agree to receive up to 4 promotional messages per month.
- There is no limit to messages exchanged as part of a conversation if we receive a reply to one of our messages, until the conversation is reasonably concluded.
- You may unsubscribe at any time by replying with the word STOP. You may receive a subsequent message confirming your opt-out request.
- Message and data rates may apply.
- Express Kitchens is not liable for delayed or undelivered messages. If your communication is urgent and you cannot confirm receipt of your message to us please call us at 860-247-1000.
- Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the products you request from us.
- SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
- By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
SMS Terms & Conditions
- Consent for SMS Communication: SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
- Types of SMS Communications: Customers and Guests: Updates regarding orders, deliveries, installation or other relevant information.
- Standard Messaging Disclosures: Message and data rates may apply. You can opt-out at any time by texting 'STOP.' For assistance, text 'HELP' or visit our Privacy Policy.
Cookie Policy
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and track your preferences. You can choose to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect certain functionalities of our website. Tracking technologies such as pixels that are embedded in the website cannot be disabled by opting out of cookies.
Third-Party Disclosure
We do not sell or trade your personal information to third parties without your consent. However, we will share your personal information as required by law or as necessary to provide our services. We may also share non-personally identifiable visitor information with trusted third parties for marketing, advertising, or other purposes. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take appropriate measures to delete such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@expresskitchens.com.
Thank you for trusting ExpressKitchens.com with your personal information. Your privacy is important to us.
